ARCO products, when properly installed, are warranted against defects in materials and workmanship for a period of 12 months from the date of purchase. Products used in commercial or racing applications are warranted for a period of 90 days.
This warranty extends to the application under normal use and service and does not apply to rust, corrosion, submersion, cut wires, deliberate abuse, burnout, broken drive gears, internal gears or housings. Improper installation, careless handling, tampering or dismantling of units makes this warranty null and void.
The warranty does not cover such things as:
Broken Solenoids:
The solenoid was not broken when the starter was packaged to be shipped. ARCO has special boxes made for the starters, and they use special packing materials to ensure the item will arrive to the customer safely. Sometimes, though, the packages are mishandled by the carrier (i.e., dropped or thrown) and the solenoid becomes damaged. This is the carrier’s responsibility. It is not a material defect; therefore it is not covered by warranty.
Rust, Corrosion, Submersion, or Burnouts
ARCO treats every component with a special rust and corrosion resistant coating to prevent water damage. However, it is impossible to protect the unit from direct contact with water. Therefore, a failure directly caused by rust, corrosion, or submersion is not covered by warranty. Starter burnouts are caused by the starter running for extended periods of time without a cool down period causing the windings to overheat. This could be caused by a defective ignition switch, water in the ignition switch, defective starter relay or cranking for long periods of time without allowing the starter to cool down. Burnouts are not covered by warranty.
Broken Mounting Flanges or Shafts
A broken flange is typically caused by improper installation. The mounting holes may look evenly spaced in a triangular pattern, but they are not—one hole is slightly offset. Forcing a mounting bolt into the offset hole may cause the flange to break. This may also occur if the mounting bolts are not tightened evenly. A broken shaft is caused by a malfunction in the gearbox. These breaks are not material defects, and they are not covered by warranty.
Cut Wires or Dismantled Units
Cutting a unit’s wires or dismantling a unit immediately voids the manufacturer’s warranty. In addition, taking a motor off the reservoir and trying to install it on an old reservoir usually damages the brushes and seals in the motor. Disassembled parts are not covered by warranty.
Broken Nose Housings, Drive Gears Or Internal Gears
This type of failure is always blamed on a bad casting, defective drive gear or internal gears. In fact, it is caused when a starter, spinning at a high rate of rpm, comes to an abrupt stop. This can occur when an engine backfires or momentarily releasing the start switch and re-engaging the starter before it has spun down. It may also happen when a cylinder suffers a water hydraulic lock. In either case, the damage is not due to a defective part, and is not covered by warranty.